SYMBOLAB SERVICE TERMS

Symbolab, together with any affiliated sites that link to or reference these service-specific terms (collectively, the "Services"), are operated by Learneo and/or its subsidiaries ("Learneo," "We" or "Us"). These service-specific terms (the "Service Terms"), together with the Learneo Terms of Service (the "Learneo Terms of Service")(collectively, the "Terms"), govern Your ("You" or "User") access to and use of the Services, as well as any other written agreement between You and Us relating to the Services.

These Service Terms supplement and form part of the Learneo Terms of Service. In the event of a conflict between the Service Terms and the Learneo Terms of Service, the Service Terms will govern solely in respect to Your use of the Symbolab Services.

Please read the Terms carefully. By entering, connecting, accessing, or using the Services, or by otherwise indicating Your agreement to the Terms, Your compliance with these Terms becomes effective immediately, and You expressly acknowledge that You have read, understood, and agree to be bound by them.

The Terms apply to all Users – whether registered or accessing the Services as a guest – and govern Your use of our websites ("Sites") and our mobile applications ("Apps") (which are also considered part of the "Services", as further defined below). All Users must comply with the Terms when using the Services.

When using particular services or materials on our Sites, Users may be subject to additional posted guidelines or rules applicable to those services or materials, which may include additional terms and conditions. All such guidelines and rules are hereby incorporated by reference into these Terms.

If You do not agree with all the Terms, You may not access, use, or download the Services in any manner.

By using or accessing the Services, You acknowledge that You have read and understand the data practices described in our Privacy Policy ("Privacy Policy"), including how they apply specifically to Symbolab.

IF YOU BECOME A PAID SUBSCRIBER AND PAY BY CREDIT OR DEBIT CARD (OR OTHER PAYMENT METHOD ASSOCIATED WITH AN AUTOMATIC RENEWING SUBSCRIPTION), YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR SUCCESSIVE PERIODS UNLESS YOU TAKE THE STEPS DESCRIBED IN THE "AUTOMATIC RENEWALS" SECTION BELOW.

PLEASE BE ADVISED: THE TERMS CONTAIN PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND US MAY BE BROUGHT AND RESOLVED.

1. DEFINITIONS.

   For the purposes of these Service Terms:

   "Affiliates" means any other person or entity, including Learneo, Inc. ("Learneo"), that directly, or indirectly through one or more intermediaries controls, is controlled by, or is under common control with Learneo and its subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and (without limitation) all parties involved in creating, producing, and/or delivering the Services and/or its contents.

   "User" means any individual or entity that accesses, interacts with, uses, downloads, and/or registers for our Services (including, without limitation, visitors, customers, students, other users, and where applicable, educators), whether as a free, paid, or trial user.

   "User Content" means any content, data, information, text, graphics, audio, video, or other materials of any kind that are submitted, uploaded, posted, or otherwise provided by You or other Users through or in connection with the Services.

   "Our Content" means any material, including but not limited to text, images, videos, software, designs, documents, and other media, that is owned, created, licensed or controlled by Us, and in which We hold exclusive or lawful intellectual property and usage rights. Examples include (without limitation) calculators, step-by-step solutions, study guides, blogs, worksheets, cheat sheets, and practice problems.

   "Third-Party Services" means any software, code, materials, data, or other content made available through or in connection with the Services that are owned, controlled, created, licensed, or otherwise provided by third parties (and not by Us), including materials distributed under open-source or other public licenses. Examples include, without limitation, datasets, study guides, tools, plug-ins, frameworks, libraries, or other components integrated into or used with the Services.

2. CHANGES TO THE TERMS OR SERVICES.
   1. Changes to the Terms. We are constantly trying to improve our Services, so the Terms may need to change along with the Services. We reserve the right to change the Terms at any time. It is Your responsibility to check this page from time to time for updates. If We make any material changes, We will place a notice on the website where the applicable Services are provided, send You an email, and/or notify You by some other means. If You don't agree with the new Terms, You are free to reject them; unfortunately, that means You will no longer be able to use the Services. If You continue to use the Services in any way after a change to the Terms is effective, that means You agree to and accept all the changes.
   2. Changes to the Services. We may, in our sole discretion, at any time and without prior notice, change, modify, suspend, improve or discontinue any aspect of the Services, in whole or in part, either temporarily or permanently. To the maximum extent permitted by applicable law, We will not be liable for any such changes or discontinuations.
3. GENERAL USE OF THE SERVICES (APPLICABLE TO ALL USERS).
   1. Users, Registration, User Account, Password and Security.
      1. Users: The Services are available only to individuals who:
         1. are at least thirteen (13) years old, except in the European Economic Area ("EEA") and the United Kingdom ("UK"), where Users must be at least sixteen (16) years old, or in Israel, where Users must be at least eighteen (18) years old; and
         2. possess the legal capacity to enter into the Terms and form a binding agreement under applicable law, or have obtained the required consent from their parent or legal guardian to enter to do so.
      2. Registration, User Account, Password and Security.
         1. Registration and User Account: To access certain parts or features of the Services, You may be required to create an account (Your "User Account") by completing an online registration form and selecting a password. As part of the process, You will be asked to provide certain information ("Registration Data") and to maintain and promptly update such information to ensure it remains current, complete, and accurate. Alternatively, You may register or sign in using an existing social network account (such as Google, Facebook or Microsoft) ("Social Network Accounts"), as further detailed in our Privacy Policy. You may not create more than one (1) active User Account. By registering, You represent and warrant that all information provided in Your Registration Data is true, accurate, and complete and that You will promptly update as necessary to maintain its accuracy.
         2. Password and Security:
            1. Your User Account is password protected. You are responsible for maintaining the confidentiality and security of Your log-in credentials and for all activities that occur under Your User Account. You must not share, disclose, or allow others to use Your log-in details. Each User Account is for a single individual and may not be shared unless expressly authorized by Us.
            2. To the maximum extent permitted by law, We are not liable for any loss or damage resulting from Your failure to comply with the Terms, including any unauthorized access to or use of Your User Account or password, whether resulting from Your disclosure of login information or any other breach of security.
            3. You agree to: (i) immediately notify Us of any unauthorized use of Your User Account or password or any breach of security, and (ii) ensure that You log out of Your User Account at the end of each session.
            4. If We, in good faith, believe that You have created or are using a User Account to impersonate another person, You may be subject to suspension or termination of Your User Account, as well as potential civil and/or criminal liability.
            5. If You suspect unauthorized use of Your User Account, or wish to change Your username or password, or cancel Your User Account, You may do so through the settings menu or by contacting Us directly.
   2. Your Rights to Access and Use the Services. Your right to access and use the Services, Our Content, Third-Party Services, and any User Content provided through the Services is subject to Your strict compliance with the Terms and any applicable Additional Terms (as provided below). These rights are limited, personal, non-exclusive, non-transferable, and revocable by Us at any time, in Our sole discretion, without advanced notice or liability. You represent that You possess the legal authority to enter into the Terms on Your behalf and to form a binding agreement under applicable law, to use the Services in accordance with the Terms, and to fulfill all obligations hereunder. If We become aware that a User is under the minimum age permitted to use the Services (as defined in these Service Terms), We reserve the right to immediately delete or disable their User Account.
   3. Permitted Use.
      1. You agree to use the Services, Our Content, Third-Party Services, and User Content solely for Your own lawful, educational, non-commercial, and personal purposes (and, unless expressly permitted by Us in writing, not on behalf of or for the benefit of any third party).
      2. You must use the Services in full compliance with the Terms and all applicable laws, rules, and regulations ("Applicable Laws").
      3. Except as expressly authorized by Us in writing, You may not:
         1. Resell, sublicense, distribute, or otherwise make any commercial use of the Services or any part thereof;
         2. Copy, reproduce, or distribute Our Content, Third-Party Services, User Content, or any portion thereof by any means, including but not limited to electronic and print, to any person or entity who does not have a valid account; or
         3. Access or use the Services through automated means, scripts, bots, or scrapers, or engage in any activity that interferes with or disrupts the functionality or security of the Services.
   4. Additional Terms; Open-Source Components, Mobile Application Applicable Terms, and Additional Policies.
      1. Open Source Components. The Services may include or incorporate software, code, libraries, or other materials that are licensed under open-source or other public licenses ("Open-Source Components"). Use of any Open-Source Components is governed by the applicable open-source license terms accompanying or referenced in such components, rather than by the Terms. Nothing in the Terms is intended to modify, limit, or supersede any rights or obligations You may have under those open-source license terms. Where required, We will make available notices or attributions identifying the applicable open-source licenses used within the Services. To the extent there is a conflict between the Terms or any open-source license governing an Open-Source Component, the open-source license will control with respect to that component.
      2. Symbolab Mobile Application Applicable Terms. These Service Terms apply to Your use of the Symbolab mobile application (the "Symbolab App") and supplement the Mobile Applications clause in the Learneo Terms of Use. By downloading, installing, or using the Symbolab App, You agree to comply with all applicable third-party store, platform provider, or distributor (collectively, "Platform Provider") terms and conditions, including any usage rules, policies, or restrictions (collectively, "Usage Rules") established by the relevant Platform Provider. In the event of a conflict between these Service Terms and any applicable Usage Rules that relate solely to the Platform Provider's representations, warranties, restrictions, obligations, or limitations of liability (to the extent applicable to the Platform Provider), the terms of the relevant Usage Rules shall govern. You represent and warrant that You are not prohibited by any applicable laws or Usage Rules from downloading or using the Symbolab App. Any download or use of the Symbolab App by a person prohibited under applicable law or Usage Rules is expressly prohibited. Additional information about the Platform Providers applicable to all Learneo Apps (including Apple and Google) and related rights and responsibilities is set forth in the Mobile Applications section of the Learneo Terms of Use, which is incorporated herein by reference.
      3. Additional Policies. Because parts of the Services may allow Users to submit and access user-generated content, Your use of the Services is also subject to the following additional Learneo policies ("Additional Policies") linked below, which are incorporated herein by reference.
         1. Learneo Copyright Policy
         2. Learneo Community Guidelines
         3. Learneo Honor Code
4. OWNERSHIP OF OUR CONTENT AND THE SERVICES.
   1. Our Content and the Services. We own all rights, title, and interest in and to the Services and Our Content. Unless You have entered into a separate license agreement with Us (such as an API license agreement), You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, (except as expressly permitted in these Terms), create derivative works based on, or otherwise exploit the Services or Our Content. Subject to Your compliance with the Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to access and use the Services and Our Content solely for Your personal, non-commercial purposes. Except for the licenses expressly granted in the Terms and Your rights in Your own User Content, We reserve all rights (including all intellectual property rights) in the Services and Our Content.
   2. Any content You access through the Services, including Our Content or Third Party Services is licensed, not sold or assigned, to You regardless of the term "purchase" or similar terminology.
5. OTHER IMPORTANT TERMS.
   1. Artificial Intelligence Features on the Services. We may use artificial intelligence ("AI") technologies to provide certain features or functionality as part of the Services. Some AI-generated outputs made available through the Services are automatically generated and not reviewed or verified by humans. Such output may be provided via Third-Party Services and may contain inaccuracies, errors, or material that some Users may find offensive or inappropriate. This output does not represent Our views or opinions. In accordance with the Warranty Disclaimer section of the Learneo Terms of Service, We are not responsible for any AI-generated content that is inaccurate, false, or inappropriate. You are solely responsible for evaluating and determining the accuracy, usefulness, and suitability of any AI-generated content You choose to access or rely upon. If You wish to report inaccurate or offensive AI-generated content, You may contact Us at [email protected]. To report potentially infringing content, please refer to the Section titled "Notice and Take Down Procedure for Claims of Infringement."
   2. Category of Users: Free Users, Paid Users, and Trial Users. We may offer access to our Services as a free or paid user and in some limited cases, as a trial user.
      1. Free User. A free user is a User that uses or accesses the Services but has not purchased a subscription package or, if applicable and offered, other Service offerings made available by Us. Free users will have limited and restricted access to the Services unless they purchase a subscription package or other Service offering, in accordance with the level of access described at the point of purchase.
      2. Paid User. A paid user is a User that creates an account and purchases a subscription package or, if applicable and offered, other Service offering. The levels, benefits, and pricing of each offering or level of subscription may vary and are subject to change at any time, so please read the terms of any specific level of subscription or offering before accepting the terms and making the purchase.
      3. Trial User. If offered as part of the Services, a Trial User is a User who agrees to participate in a limited trial offer, such as, but not limited to, a time-limited trial subscription, that provides temporary access to certain features of the Services. Access during the trial is limited to, and governed by, the level of access described in the trial terms presented to the User when accepting and starting the trial. At the end of the trial period, the Trial User will either revert to Free User status or become a Paid User if a subscription package is purchased, in accordance with the applicable trial terms. Please carefully review the specific terms of any trial before accepting.
   3. Subscriptions; Purchases; and Refunds. To access certain features of the Services, You may be required to make a purchase or enter into a paid subscription.
      1. Additional Terms Related to Any Transaction. Any terms, conditions, or offer details presented to You at the time of a subscription, purchase, trial offer, or any other transaction conducted or initiated on the Services (each, a "Transaction") shall constitute Additional Terms. Such Additional Terms are incorporated by reference into the Terms and shall govern the Transaction in the event of any conflict.
      2. Paid Subscriptions or Other Purchases. If You purchase a subscription or make any other purchase through the Services, You will be required to make an upfront payment. The amount due will be charged immediately to the credit or debit card (or other payment method) You select as Your primary payment method on the Services. All purchases are processed through the User Account You use to access the Services. If You purchase a subscription package, You will be charged the full subscription fee upfront based on the subscription package You select, unless otherwise specified in the additional terms presented at the time of purchase. Subsequent payments for renewals or recurring charges will be automatically processed using the same payment method unless You update Your payment information or cancel the subscription in accordance with the Terms. If applicable, when a subscription package is offered as part of a trial offer, Your payment method will be charged on the first day of the paid subscription term, unless otherwise stated in the applicable trial terms. The length of the subscription term and the frequency of payments will be determined by the options You select at the time of purchase or, if applicable, as specified in Your trial offer.
      3. Changes to Subscription Prices. We may modify the subscription price from time to time at our sole discretion, including by offering temporary discounts, promotional pricing, or coupons. In the event of a price increase, We will provide You with advance notice, by email or through another reasonable means, prior to the renewal of Your subscription. Any price changes will take effect at the start of the next billing period following such notice, unless otherwise stated in the notification.
      4. Online Payments For Your Purchases. You should be aware that online payment transactions are subject to validation and authorization by Your card issuer or payment provider. We are not responsible if Your card issuer or payment provider declines to authorize payment for any reason. Please note that Your card issuer or payment provider may charge additional fees, such as handling or processing fees, for which We are not responsible. You agree to make payments using a valid payment method that You are authorized to use and to provide accurate, current, and complete payment information. You are responsible for maintaining the accuracy of the payment information We have on file, and You consent to Our updating such information from time to time based on information provided by You, Your bank, or payment service processors.
      5. Automatic Renewals. If You pay for a subscription by credit, debit card, or any other payment method designated as Your primary payment method on the Services, and You do not cancel before the end of Your current subscription term, Your subscription will automatically renew for successive renewal periods of the same duration as the original term (for example, a one-month subscription will automatically renew on a monthly basis). Unless otherwise specified in applicable additional terms, such as, but not limited to, any applicable trial terms or in communications sent to Your registered email address, each renewal will be charged at the same subscription fee as when You first subscribed, plus any applicable taxes, unless We notify You prior to renewal of a change in the subscription fee. You acknowledge and agree that Your payment method will be automatically charged for all applicable subscription fees and taxes upon each renewal. You further agree and consent to these recurring charges without the need for additional authorization or notice, except where required by law.
      6. Refunds. All payments are non-refundable and no refunds or credits will be provided for partially used subscription periods except: (a) as otherwise provided in the Terms; (b) as required by applicable law; or (c) as expressly described by Us in additional terms presented at the time of purchase. Subject to the foregoing, any unused features or portions of the Services, including those offered as part of a free trial, will expire upon the expiration, termination, or cancellation of the applicable subscription package and cannot be redeemed for cash or any other value. For any billing related questions, please contact Our Customer Support Team at [email protected].
   4. Disputes and Chargebacks.
      1. If You file a dispute or chargeback for any transaction related to the Services directly with Your financial institution, We reserve the right to suspend or terminate Your Access to the Services pending resolution of the dispute or chargeback with Your financial institution and We will not be able to issue You a refund. If Your account is terminated as a result of a chargeback, You will be prohibited from creating a new account or subscribing to the Services again. If You have any concerns about billing or charges, You are encouraged to contact Us before initiating a dispute or chargeback so that We can attempt to resolve the issue directly.
   5. Notice and Take Down Procedure for Claims of Infringement. We respect the intellectual property rights of others and expect Users to do the same. In accordance with applicable law, including the Digital Millenium Copyright Act ("DMCA") in the United States, We may remove or disable access to content that is alleged to infringe on another party's copyright. If You are a copyright owner (or authorized agent) and believe that content available on the Services infringes on Your copyright, You may submit a DMCA notice to request the removal of the allegedly infringing material. Likewise, if You are a User whose content has been removed in response to such a notice of infringement and believe the removal was made in error, You may submit a DMCA counter-notice. We reserve the right to remove or disable access to content alleged to be infringing and to terminate the accounts of Users who are found to be repeat infringers. To review Our Copyright Policy and learn how to report potentially infringing content, please click here. To learn more about the DMCA, click here.
   6. Export Control Laws. The Apps, Services, and any related software, technology, or content may be subject to export control laws and sanctions laws applicable to the User or in the User's jurisdiction, including, without limitation, the United States. The User agrees to comply with all such applicable laws and regulations. The User may not export, re-export, ship, transfer, or use the Services in any country or for any purpose prohibited by applicable law. The User represents and warrants that (i) they are not located in, under the control of, or resident of any country or region subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist-supporting" country; (ii) they are not listed on any U.S. Government list of prohibited or restricted parties; and (iii) they will not use the Services for any purpose prohibited by U.S. or other applicable export or sanctions laws. The Company reserves the right to restrict, suspend, or terminate access to the Services if it reasonably believes that use violates applicable export or sanctions laws or regulations.
   7. Advertisements. We may display advertisements or promotions from third-party advertisers, authorized service providers, or vendors. By clicking the advertisements or promotions, You may be redirected to the advertiser's website or receive messages, offers, or other content from that advertiser. Please note that these third parties may use cookies or other web-tracking technologies. For more details, please review Our Cookie Policy. All the information, products, and services provided through such advertisements and promotions belong solely to the advertiser. We make no warranties or representations in respect of such, whether or not We have control over such advertisements or promotions and such advertisements and promotions are provided on an "AS IS" basis. In any event, We will not be liable for any damage or loss incurred to You as a result of or in connection with such advertisements or promotions. We, advertisers, and/or related third-parties may be entitled to certain shares of the earnings for such advertisements and/or promotions. You agree, acknowledge, and consent that no right, title or interest is or shall be granted to You in any way with respect to any revenue share whatsoever in relation thereto.
   8. Social Media Features. The Services may include social sharing and posting features or other integrated tools (for example, Facebook "Like" and "Share" buttons, or similar features offered by other platforms) ("Social Features"). These Social Features are operated by, or enable integration with, third-party social networks or platforms ("Social Networks"). Such Social Networks are not owned, controlled, or operated by the Company. Your use of the Social Features is subject to the applicable terms of use and privacy policies of those Social Networks. By choosing to use these features, you may share certain information with the Social Network or make your activity visible to others within that platform. If you do not agree with the practices of a Social Network, you should disable or refrain from using the Social Features associated with it. The Company is not responsible for, and disclaims all liability arising from, the acts or omissions of any Social Network or from your use of the Social Features. Your interactions with any Social Network are solely between you and that third party.
   9. Termination by You. You are free to stop using the Services at any time.
      1. Unregistered Users. If You are not a registered User and do not have an account, You may terminate the Terms by ceasing all use of the Services.
      2. Registered Users. If You have an account and You would like to stop using such Services, You're free to stop at any time by logging into Your account on that platform and clicking the "Delete Account" option in Your "Profile Details".
      3. Effect of Termination. If You delete Your account:
         1. Your account will be removed from the respective platform, but Your User Content will remain in accordance with the license to Your User Content that You grant Us, our service providers and other Users under the Terms;
         2. We will not be able to provide You with Services for the platform, and You will no longer receive emails from Us; and
         3. You will not be able to use the email address associated with Your User Account with the platform again.
   10. Cancelling Your Subscription.
       1. You may cancel Your subscription at any time. Cancellations will be effective immediately. You will continue to have access to the subscription benefits until the current billing period ends. To cancel Your subscription, go to Your Account Management page and click "Cancel membership". Follow the instructions for cancellation under the heading "Cancel Membership."
   11. Online Payment Processor.
       1. Users' payments will be processed via certain third-party online payment service providers ("Online Payment Processors"). These Online Payment Processors enable You to make secure online payments using credit cards, Google Pay, PayPal, or other supported payment methods. We may change or add Online Payment Processors at our sole discretion. We do not control and are not affiliated with such Online Payment Processors. These Online Payment Processors are independent contractors and have no employment or agency relationship with Us. We are not responsible in any way for their actions, omissions, or performance (or lack thereof). The use of the Online Payment Processors is at Your own risk. It is Your responsibility to comply with all applicable terms and policies, such as, but not limited to, their terms of use and privacy policies.
   12. Linking to Our Services.
       1. General Permission.
          1. We welcome links to any page on Our website at www.symbolab.com (the "Site"), provided that all such links comply with the conditions set forth below.
          2. By establishing a hyperlink to the Site, You agree to adhere to these Terms and all applicable laws and regulations.
       2. Permitted Linking Conditions.
          1. You may establish a hyperlink to the Site only if the link:
             1. Does not imply any affiliation, endorsement, or approval of Your website, products, or services by Us.
             2. Does not present Us, our services, or our content in a false, misleading, derogatory, or otherwise offensive manner.
             3. Originates from a website that You own or have authorization to use.
             4. Is hosted on a website that does not contain unlawful, offensive, inappropriate, or infringing material.
       3. Prohibited Activities:
          1. Without our prior written authorization, You may not:
             1. Frame, embed, mirror, or otherwise display any portion of the Site or our Services within another website;
             2. Inline link to any images, videos, or content from the Site; or
             3. Use any logos, trademarks, or branding elements from the Site in connection with the link, except as expressly permitted in writing by us.
       4. Revocation of Permission:
          1. We reserve the right, at any time and in our sole discretion, to revoke permission to link to the Site.
          2. Upon receiving notice of such revocation, You must promptly remove any and all links to the Site.
   13. Contact Information.
       1. If You have any questions, comments, or concerns about these Service Terms or Our Services, please contact our Customer Support Team at: [email protected].